Privacy Policy
Last Updated: September 17, 2026
At Focus & Motive, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our services, or contacting us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.
By using our website, https://focusandmotive.online/, you agree to the practices described in this Privacy Policy.
1. About Focus & Motive
Focus & Motive provides website development and digital services, including business websites, e-commerce development, website care and maintenance, UI and landing page redesign, WhatsApp Business setup, and custom digital projects.
Contact Information
Focus & Motive
Address: Shah Alam Wala, Dhakhana Kamar Mashani, Tani Khalil, Mianwali, Punjab, Pakistan
Phone / WhatsApp: 0302-7048865
Email: care@focusandmotive.online
Website: https://focusandmotive.online/
2. Information We Collect
We may collect information that you voluntarily provide when you:
- Contact us through our website
- Submit an inquiry or contact form
- Purchase or request a service
- Communicate with us by email, phone, or WhatsApp
- Provide information required to complete your project
- Subscribe to communications, where applicable
Depending on how you interact with our website, this information may include:
- Full name
- Email address
- Phone number
- WhatsApp number
- Billing or business information
- Project requirements
- Website or business information provided by you
- Messages and other information you submit to us
Please do not submit passwords, complete payment-card numbers, CNIC numbers, or other highly sensitive information through general website contact forms unless specifically requested through an appropriate secure process.
3. Payment Information
When you purchase a service through our website, payment may be processed through a third-party payment gateway.
For payments processed through PayFast or another authorized payment provider, payment information may be collected and processed directly by the payment provider according to its own privacy and security policies.
Focus & Motive does not request or intentionally store complete payment-card details, such as your full card number, through our general website forms.
We may receive limited transaction information necessary to identify and manage your order, such as:
- Order or transaction reference
- Payment status
- Amount paid
- Date of transaction
- Service purchased
4. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries
- Process service requests and orders
- Provide and deliver purchased services
- Communicate with you about your project
- Confirm payments and transactions
- Provide customer support
- Maintain and improve our website
- Improve our services and customer experience
- Prevent fraud, misuse, or unauthorized activity
- Meet applicable legal or regulatory requirements
We will use your information only for legitimate business purposes related to our services and website operations.
5. Service Delivery and Project Information
When you purchase a service from Focus & Motive, we may need additional information from you to complete your project.
For example, depending on the service, you may provide:
- Business information
- Website content
- Images or logos
- Product information
- Social media links
- Domain or hosting information
- Design preferences
- Other project-related materials
We use this information only as reasonably necessary to provide the requested service and communicate with you about the project.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help operate the website and improve your browsing experience.
Cookies may be used for purposes such as:
- Website functionality
- Remembering preferences
- Understanding website usage
- Improving website performance
- Analytics and measurement
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
7. Third-Party Services
We may use trusted third-party services to operate and improve our website and business.
These services may include:
- Payment gateways
- Website hosting and infrastructure providers
- Analytics services
- Communication services
- Email services
- Shopify and related services
- Other technology providers required to operate our website or deliver our services
These third parties may process information according to their own terms and privacy policies.
We do not sell your personal information to third parties.
8. Shopify
Our online store is powered by Shopify. Shopify may process certain information necessary to operate the online store, including information related to website functionality, orders, checkout, and payments.
Information processed by Shopify is subject to Shopify's applicable privacy practices and policies.
9. Information Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
You are also responsible for protecting any account credentials or other confidential information that you use to access services or communicate with us.
10. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing services
- Maintaining business and transaction records
- Resolving disputes
- Providing customer support
- Meeting legal, accounting, or regulatory obligations
When information is no longer reasonably required, we may securely delete or anonymize it where appropriate.
11. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request access to information we hold about you
- Ask us to correct inaccurate information
- Request deletion of information where legally applicable
- Ask questions about how your information is used
- Withdraw consent where processing is based on consent
To make a privacy-related request, contact us using the information provided below.
12. Communications
If you contact Focus & Motive, we may use your provided contact information to respond to your inquiry or provide information related to your order or project.
We will not use your contact information for unrelated promotional communications where such communication requires your consent.
You may contact us if you wish to stop receiving optional marketing communications.
13. Children's Privacy
Our website and services are intended for businesses, individuals, and general users and are not specifically directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
14. External Links
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this page periodically for the latest information about our privacy practices.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:
Focus & Motive
📍 Shah Alam Wala, Dhakhana Kamar Mashani, Tani Khalil, Mianwali, Punjab, Pakistan
📞 0302-7048865
✉️ care@focusandmotive.online
We will review privacy-related requests and respond within a reasonable period.